![]() ![]() On March 9, 2016, our 2009 Escape hybrid completely "stopped" in traffic on boulder highway, las vegas, Nevada which occurred about 1 mile from a carwash that we have frequently used no less than 15 times annually. I realize this request is some time after the repair but I was never notified of the csp program since my VIN number was not included and only recently learned of the Ford csp. ![]() I'm contacting you to see if there was a technical/logical reason why the Escape hybrid (with the same 2.5L engine and TB part) was not included in Ford's response and whether there is anything additional I can do from the consumer end. I've contacted Ford for coverage of the repair iaw the csp 13N03 but their stance has been that my vehicle was not included in the program. As my receipt shows, the TB part number is the same as those on the covered vehicles as is the diagnosis and fix (replace the throttle body). However, Ford excluded the hybrid from its consumer satisfaction program 13N03. I had the vehicle repaired at the dealer and have the receipt. She was able to exit to the shoulder and the vehicle would drive in slow speed but not normal. In essence, my daughter was merging not the highway and suddenly lost power to the vehicle. My 09 Escape hybrid suffered the same throttle body failure investigated in PE13003 and DP12006 where the vehicle goes into 'limp mode' following the TB failure. Is this just a money making ploy at the expense of safety" please advise if Escape hybrids will be investigated for throttle problems. Are Escape hybrids not included in previous investigations" why not? under my warranty, if throttle was replaced it would have cost me less than cleaning it. I don't understand why throttle wasn't replaced. I'm concerned this will happen again as throttle was not replaced and my problem was identical to the others investigated in PE13003. I was charged $346.18 for fuel injection cleaning and flush, hybrid battery filter and labor. I was told the throttle was spitting gas as throttle door not opening properly and "the throttle had a cold which needed taking care of" and just needed a throttle/ fuel injection cleaning service. The throttle is covered under this warranty however I was told the throttle did not need replacing. I let them know I have extended warranty(premium esp) that was good up to 109,913 miles /Aug. I was advised by them that my car went into limp mode to prevent any further damage to engine. Wrench light went off but engine light remained on and drove car to Ford dealer in limp mode. I was driving on busy street on way to airport when wrench light and engine light came on and car lost power to accelerate which was scary to say the least! I managed to drive (or rather limp) to side street to prevent being hit and tried turning engine on and off. My 2009 Escape hybrid had the same throttle body failure as shown in PE13003 and DP12006. They normally are good, but I felt not represented this time, and they were just happy to have me pay. The only difference was the engine did not shut down after limping as the other did. This was similar to the 2005 we had except it was due to the coolant circulation pump. We could not call off work to take it to the service garage, and almost had it towed to the shop. As it progressed we replaced 3 emission parts, and finally in the last month the car was crippled to a point that the check engine light came on and the wrench light may or may not light, but car would not go past 45mph, and even felt sluggish like it was not accelerating making it dangerous to drive to work. The issues appeared on the highway at first in a feeling of surging when on cruise control and could be seen in the RPM, almost like the transmission was slipping. It is in the South where moisture is a problem when humidity and ocean salt can amplify when visiting on occasion. This 2009 has always shown some surging surging for the 4 years. I have had 5 and feel my current model may be next and is showing some symptoms. This shows poor manufacture of similar and for mine the same as the non-hybrid. They also have 6 cylinders showing that this is a more widespread issue with other parts on other throttle bodies outside that engine size. This is excluding vehicles that not only originally cost more, but have defective parts int eh same year ranges as other 4 cylinders. Looking up the part they are the same part numbers being replaced non hybrids. Dealer stated ours was not to have recall, but active warranty extension shows other 2.5L vehicles under 150,000 miles and within the 10 years of the model. Throttle body replacement after repetitive wrench light, limp mode, and engine light. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |